Esquire 2

{"totalSize":6,"done":true,"searchRecords":[{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d0000010zEmAAI"},"Title":"Does my ESQUIRE2 requires any specific Bluetooth driver for my PC?","Id":"ka25d0000010zEmAAI","ArticleNumber":"000022290","Question__c":"Does my ESQUIRE2 requires any specific Bluetooth driver for my PC?","Process__c":"ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.","Answer__c":"ESQUIRE2 support A2DP Audio Codec, and normally that is enough for a Bluetooth driver to make it work with your PC. You will have to find a Bluetooth driver that supports A2DP Audio Codec.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka2Kd000000QfceIAC"},"Title":"Factory Reset Procedure: Esquire Series","Id":"ka2Kd000000QfceIAC","ArticleNumber":"000053835","Question__c":"Factory Reset Procedure: Esquire Series","Process__c":"

Esquire Series

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Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

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Esquire, Esquire 2, Esquire Mini

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1. Turn the speaker ON
2. Press and hold the Vol (+) & Phone buttons for more than 5 seconds
3. The speaker will power off and be factory reset

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Esquire Mini 2

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1. Turn the speaker ON
2. Press and hold the Vol (+) & Bluetooth buttons for more than 5 seconds
3. The speaker will power off and be factory reset

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","Answer__c":"

Esquire Series

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Note: This action will erase all settings and Bluetooth data from the device. You will be required to pair and connect to your devices again after this action is done. 

\n

 

\n

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Esquire, Esquire 2, Esquire Mini

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1. Turn the speaker ON
2. Press and hold the Vol (+) & Phone buttons for more than 5 seconds
3. The speaker will power off and be factory reset

\n

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Esquire Mini 2

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1. Turn the speaker ON
2. Press and hold the Vol (+) & Bluetooth buttons for more than 5 seconds
3. The speaker will power off and be factory reset

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","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d0000010zFZAAY"},"Title":"I cannot connect to my ESQUIRE2 anymore via Bluetooth, what can i do?","Id":"ka25d0000010zFZAAY","ArticleNumber":"000022336","Question__c":"I cannot connect to my ESQUIRE2 anymore via Bluetooth, what can i do?","Process__c":"Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.","Answer__c":"Try reset the ESQUIRE2 speaker. Press and hold Volume + & phone button at the same time. When the unit is reset, it will power off, and turn on the unit again, and it is reset. Go into your Bluetooth device list and delete the ESQUIRE2 from your list. Now Bluetooth pair with it again. If the unit still do not work as intended, please contact our helpdesk.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d0000010zGoAAI"},"Title":"I have multiple ESQUIRE 2, the Bluetooth name is the same. Can i change the name?","Id":"ka25d0000010zGoAAI","ArticleNumber":"000022415","Question__c":"I have multiple ESQUIRE 2, the Bluetooth name is the same. Can i change the name?","Process__c":"No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.","Answer__c":"No, the Bluetooth name is fixed and not changeable. If you have multiple ESQUIRE2 in your Bluetooth list, and when activating one of them, it should be the "first" on your Bluetooth list.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d0000010zFnAAI"},"Title":"I'm trying to connect via Bluetooth from my MAC to my ESQUIRE2, but no sound is coming out?","Id":"ka25d0000010zFnAAI","ArticleNumber":"000022349","Question__c":"I'm trying to connect via Bluetooth from my MAC to my ESQUIRE2, but no sound is coming out?","Process__c":"Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.","Answer__c":"Our ESQUIRE2 support A2DP Audio codec, which you will need for your MAC to be able to play to our ESQUIRE2.","ArticleType":"How_Tos__kav"},{"attributes":{"type":"Knowledge__kav","url":"/services/data/v45.0/sobjects/Knowledge__kav/ka25d00000112XvAAI"},"Title":"Is the conference function dependent on the operating system of a computer?","Id":"ka25d00000112XvAAI","ArticleNumber":"000035007","Question__c":"Is the conference function of the Esquire model dependent on the operating system of a computer?","Process__c":"No, the operating system itself is not crucial, and no additional driver is necessary for Bluetooth connection of speaker and microphone.","Answer__c":"No, the operating system itself is not crucial, and no additional driver is necessary for Bluetooth connection of speaker and microphone.","ArticleType":"How_Tos__kav"}]}